Customer Name :		Machine Serial Number :
Urgency :	Absolutely Urgent Urgent ASAP General Information	Date of Occurence :
		Contact Person :
		Phone :
		e-mail :

Name/Number of defective part :			Comment:
Identified part No. :
Spare part available at site :	Yes	No

Attachment :

Problem Description:
PHOTO_URL :

Temporary Solution at site :
TICKET :